Marketing de serviços : pessoas, tecnologia e estratégia / Christopher Lovelock, Jochen Wirtz, Miguel Angelo Hemzo.
Material type:
TextPublication details: São Paulo: Pearson, 2011.Edition: 7.edDescription: 530pISBN: - 9788576058885
- 21.ed. 658.8
- Ciências Humanas
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Empréstimo especial | Biblioteca Oiapoque | Acervo geral | 658.8 L911m 7.ed. (Browse shelf(Opens below)) | ex.1 | Available | 0000024682 | ||||||||||||
Livro impresso
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Biblioteca Oiapoque | Acervo geral | 658.8 L911m 7.ed. (Browse shelf(Opens below)) | ex.2 | Available | 0000024683 | ||||||||||||
Livro impresso
|
Biblioteca Oiapoque | Acervo geral | 658.8 L911m 7.ed. (Browse shelf(Opens below)) | ex.3 | Available | 0000024684 |
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